Our People

  For over 30 years Neil has supported organisations around the world, consulting on process improvement and operational excellence.  A hugely experienced leader of Operational Excellence deployments and a passion for building capability for clients.

  Nicola has over two decades of process improvement experience specialising in financial services. Understanding the challenges that organisations face, Nicola is passionate about coaching and consulting to deliver lasting change.

 Our associate consultants are at the heart of how we deliver. Neon trained and highly consistent in their methods, they each bring 10+ years of experience across Operational Excellence, Continuous Improvement, Transformation, and Customer Journey. Their cross-industry backgrounds, from Financial Services to Utilities, add breadth and perspective to every engagement.